CDK Global cyberattack impacts thousands of US car dealerships

Car dealership software-as-a-service provider CDK Global was hit by a massive cyberattack, causing the company to shut down its systems and leaving clients unable to operate their business normally.

CDK Global provides clients in the auto industry a SaaS platform that handles all aspects of a car dealership’s operation, including CRM, financing, payroll, support and service, inventory, and back office operations.

The company is used by over 15,000 car dealerships in North America and has thousands of employees throughout the country.

Last night and into this morning, CDK Global suffered a cyberattack that caused it to shut down its IT systems, phones, and applications to prevent the attack’s spread. Brad Holton, CEO of Proton Dealership IT, a cybersecurity and IT services firm for car dealerships, told BleepingComputer that the attack caused CDK to take its two data centers offline at approximately 2 AM last night.

Employees at multiple car dealerships have also told BleepingComputer that CDK has not shared much information other than to send an email warning that they suffered a cyber incident.

The outage has led to widespread disruption among car dealerships using their platform to track and order car parts, conduct new sales, and offer financing.

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