AI is going to be HUGE in 2020. And by huge, I mean that a lot of vendors will claim they are using AI—ranging from using simple linear regressions, up through using deep learning. While linear regression is pretty far from AI, we might trust those vendors more to deliver a working product than many who use deep learning techniques as the entirety of their solution. What we’ll see in many spaces is folks starting to understand the limitations of algorithmic solutions, especially where those create, amplify, or ossify bias in the world; and companies buying technologies will really need to start understanding how that bias impacts their operations